For some reason, we tend to put off making appointments, rsvp-ing to parties, and all those other little phone tasks; perhaps we’ve just been put on hold too many times.
See how many of those you could get to in fifteen minutes. Grab the phone, a pen, the calendar, and your phone book, paper or electronic. Have a magazine or website handy to keep you busy if you’re put on hold again.
This could clear up a good portion of the to-do list, if you’re lucky. Good luck. “Your call is important to us.”